hp truevision hd webcam is saying it is busy

It is imperative you explicitly state the Workspace App version and OS, the VDA version and OS, what policies you configured, and the exact peripheral and laptop brand /model.ġ-Integrated webcams are generally not detected as USB devices in Device Manager on the Client, but rather under System devices. We updated that CTX article last week with all the info you need to redirect the webcam to the VDA. # Maximum hex value for class/subclass/prot is FF, and for vid/pid/rel is FFFFĪLLOW:vid=056a pid=0315 class=03 # Wacom Intuos tabletĪLLOW:vid=056a pid=0314 class=03 # Wacom Intuos tabletĪLLOW:vid=056a pid=00fb class=03 # Wacom DTU tabletįirst of all, this is your master resource for anything on Webcams : # and each match is (class|subclass|prot|vid|pid|rel) = hex-number # and each rule is (ALLOW | DENY) : ( match )* # Syntax is an ordered list of case insensitive rules where # is line comment This is what's in the registry on the client machine: Webcam still not detected nor redirected.Īnd the same site works on the local machine. Lastly, I have tried RDP directly onto the server, making sure to tick all the redirection options. There are no drivers available for the webcam to be updated, either through Windows Update or through the vendor's website. Their webcam does not show up under Devices at all: There are no GPOs applied to the client machines. If I use the same Citrix account that the client uses, but just on my own laptop, then webcam redirection into Citrix works. In fact, the Citrix policy allows all (notice the 'ALLOW: #'

No GPOs or Citrix policies are configured to block devices. None of them are able to use the webcam inside a Citrix XenApp 7.15 LTSR session.

Does Citrix allow redirection of all types of webcams, specifically integrated webcams? Or does it only allow / support redirection for certain types? I ask this because one of our clients have 300+ laptops that are the same model.

Hp truevision hd webcam is saying it is busy